Eclipse Computing has manufacturing, test and technical support facilities, which are to ISO9001 standard. Technical support is available from Eclipse Computing either on-site or by telephone/e-mail depending on requirements. This service is available Monday – Friday, 9am – 5pm.

We have senior support engineers who are trained to repair to board and system level. They are also able to diagnose faults involving software drivers and operating systems. Due to our close working relationships with various manufacturers, we are able to call upon the expertise of technical support groups within these organisations.

As a Scottish based organisation all engineering and technical backup, including our extensive stock of spares are located at our office in Ayrshire. These not only include board level spares but also complete subsystems to allow swap out of complete units if required.